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Triple S: Where to go for care

Triple S: Where to go for care

Understand your options for receiving the care you need, when you need it.

  • TeleConsulta MD

    Visit a doctor – including psychologists – online via the app. Connect with a doctor in minutes, receive prescriptions and obtain medical orders, as needed, all from the comfort of home or wherever you may be!

    TeleConsulta MD can help you with the following:

    • See a doctor in minutes
    • Review prescriptions at your preferred pharmacy quickly and easily when you need them
    • Available 7 days a week from 6 am to 10 pm ET
    • Unlimited service in Puerto Rico with a $10 copay

    Available physicians:

    • Generalist
    • Internist
    • Family Physician
    • Pediatrician
    • Psychologist

    Eligibility: All Triple-S Salud members

    Get started: Visit teleconsultamd.com to sign up for free or download the TeleConsulta MD app.

  • TeleConsulta

    Not sure where to go after hours when you have a medical need? Have questions about an upcoming procedure or exam?

    Triple-S nursing professionals are available 24/7 over the phone to guide you on how to manage your health situation and recommend next steps. They can also give you advice about nutrition, diet, and exercise, and answer questions about prescription drugs and other conditions like asthma, diabetes, and high blood pressure.

    Eligibility: All Triple-S Salud members

    Get started: Call 800-255-4375 to speak with a Nurse.

  • Salus network of clinics

    The Salus network of clinics is designed to make your health care easier. It includes primary doctors, over 40 specialists, and dentists within the network sharing a single electronic record, which allows for a more effective management of your health.

    Eligibility: All Triple-S Salud members

    Get started: Call 787-789-1996 or visit saluspr.com for details about our clinics.

  • Urgent care centers in Puerto Rico and Florida

    Visit an urgent care center when you have a health situation that needs quick medical attention but your life is not in danger.

    When should I visit an urgent care center instead of an emergency room?

    Visit Urgent Care for: Visit an Emergency Room for:
    • Earache
    • Eye infection
    • Sprained ankle
    • Severe sore throat
    • Vomiting/diarrhea
    • Back pain, painful muscle spasms
    • Sudden, severe pain in the stomach area
    • Uncontrolled blood pressure
    • Loss of consciousness
    • Trouble breathing
    • Sudden headache or headache with nausea
    • Numbness, tingling, or loss of movement
    • Unable to speak coherently
    • Sudden changes in vision
    • A wound with severe bleeding
    • A severe burn
    • Fractures, especially if the bone is visible

    Eligibility: All Triple-S Salud members

    Get started: For urgent care centers in Puerto Rico, Call 787-286-6060 or visit haspr.com

    For urgent care centers in Florida: Call 844-665-4827 or visit mysanitas.com