Social wellbeing

Our social wellbeing benefits are designed to help you and your family thrive by fostering connections, supporting your family, saving money, and easing your commute to and from work.

• Richard Reese employee relief fund

  The Richard Reese employee relief fund was established to support Moutaineers and their families in times of need. The fund helps cover basic living expenses when employees experience catastrophic events that are outside of their control, such as severe storms or fires. 

  How it works

  Any employee may donate any amount to the fund at any time. 

  If you or a Mountaineer you know has been affected by a tragedy and needs support, you can submit a request for relief.

  Eligibility: If you’ve been affected by a tragedy, visit the Richard Reese Employee Relief Fund page to submit a request for support.   

   What it costs: Donations may be made at any monetary amount. 

  Get started: Learn more and make a donation by visiting the Richard Reese Employee Relief Fund page.

• Adoption assistance

  We believe in helping Mountaineers build their families. Through our adoption assistance program, we help offset the cost of adopting children under age 18 and provide a  parental leave of absence during the transition.

  How it works

  Iron Mountain will reimburse up to $5,000 (lifetime maximum) for eligible adoption-related expenses, including:

  • Application fees

  • Home studies

  • Agency and placement fees

  • Legal fees and court costs

  • Immigration and immunization fees

  • Transportation, meals, and lodging while away from home

  How to submit claims and get reimbursed

  Submit claims for eligible adoption expenses by Logging in to Netbenefits or call 800-544-3716

  Family support with Maven

  If you’re enrolled in one of Iron Mountain’s medical plans administered by Aetna, you have access to Maven, a virtual program that provides family building support for every path to parenthood. Through Maven, you can video chat or message about topics like fertility, IVF, pregnancy, adoption, surrogacy, and more. For more information, visit  mavenclinic.com/join/aetnafamily.

  Eligibility: All full-time Mountaineers are eligible for adoption benefits after being employed at Iron Mountain for six months.

  What it costs: Adoption assistance is offered at no cost to you. 

  Get started: Contact Global HR Service Support at 855-IM-ASK-HR or irmHR.NAM@ironmountain.com, or visit MyMap. Or you can contact A1A at 888-216-8573.

• Tuition assistance

  The tuition reimbursement program provides financial assistance for Mountaineers who want to:

  • Complete undergraduate or graduate degrees at accredited institutions

  • Complete professional certifications

  • Obtain a commercial driver’s license

  How it works

  Requests for tuition reimbursement are subject to review and approval by your manager. You must submit a request via the International Scholarship and Tuition Services site.  The website will generate an electronic request and send it to your manager for approval.

  Professional certifications pursued must align with Iron Mountain career and/or business roles.

  Once a course is approved and you complete the course, you must submit completion documents within 60 days to be reimbursed. 

  How to request and receive reimbursement

  • Create an International Scholarship and Tuition Services (ISTS) account. 

  • Complete the Course/Manager Approval Form.

  • Enter your manager’s name and email. They will be sent an email that needs to be completed before the first day of the course(s). Click “Save/Submit.”

  • After your approved course work is finalized and grades have been received, log back in to your ISTS account to complete “Step 2: Reimbursement of Approved Courses.” (Be sure to do this within 60 days of the course completion date.)

  • Click “Save/Submit.”

  Mountaineer Category	Reimbursement Eligibility
  Full-time Mountaineers working 30 hours or more per week	$5,250 per calendar year
  Part-time Mountaineers working 20 – 29 hours or less per week	$2,250 per calendar year

  Eligibility: Tuition reimbursement is available to all full-time Mountaineers and all part-time Mountaineers working 20-29 hours per week. 

  What it costs: Tuition reimbursement is available at no cost to you.

  Get started: To learn more, access the policy on myMap. To get started, call International Scholarship and Tuition Services at 855-670-4787 or visit ironmountain.applyists.net.

• Commuter benefits

  Iron Mountain offers a commuter benefits program that allows you to set aside pre- and post-tax funds to pay for your expenses related to commuting to and from work. This includes:

  Public transportation: Including bus, train, subway, ferry, eligible vanpool services, carpools, and commuter highway vehicles. Parking: Expenses related to parking at or near work or at a location from which you commute to work using mass transit, van pooling, or carpooling. This does not include parking where you live.

  Eligibility

  All benefits-eligible Mountaineers who work a minimum of 20 hours per week, are eligible for commuter benefits. These benefits can only be used for Mountaineers who use parking or mass transit for commuting to the workplace. If you’re currently working exclusively from home, you’re not eligible for commuter benefits.

  How it works

  The Internal Revenue Service (IRS) sets the maximum monthly pretax deduction limit – the maximum monthly limit that may be excluded from an employee’s income for qualified commuter benefits. You can choose the pretax amount you would like added to your NetBenefits CommuterCard® via payroll deduction, up to $325 for 2025. Keep in mind, if the amount you want to spend with your CommuterCard exceeds the IRS maximum monthly limit, the transaction will be declined. Instead, use another form of payment and reimburse yourself via NetBenefits.

  Iron Mountain also allows you to elect post-tax amounts. Electing both preand post-tax funds enables you to use your debit card for all your commuter expenses, even if your monthly expenses exceed the IRS pretax limits.

  Note: The IRS has a requirement that commuter claims must be submitted within 180 days of incurring the expense.

  Transit pass details

  If you place an order for a transit pass, Iron Mountain will contribute up to $80 a month to your account.

  Parking expense details

  The most common eligible expenses are charges for parking at or near your place of work, or at a location from which you commute to work, such as a train station

  Vanpool expense details

  If you vanpool, the van must be used mainly for commuting (at least 80% of the time). The van must seat at least six adults, plus the driver. On a regular basis, it must be at least half full. A van that you or one of the other riders owns or operates as your personal vehicle isn’t an eligible vanpool.

  What it costs: The option to enroll in and contribute to commuter benefits is available at no additional cost to you.

  Get started

  Log on to Netbenefits. If you already have a username and password for another Fidelity account, use that same login information. Otherwise, select Register as a new user and follow the step-by-step instructions. Navigate to “Flexible spending and reimbursement accounts” to enroll. For step-by-step guidance, review this Enrollment Guide for additional details.

  You can also call Fidelity at 833-299-5089 if you have any questions.

  Important Deadlines

  • Initial Enrollment window: Enroll by December 11, 2024 to participate in the Commuter program with Fidelity for the month of January 2025.
  • Ongoing Enrollment window: The monthly deadline to make a commuter election is the 5th day of the previous month. For example, enroll by January 5 for February benefits.
  • Parking Benefit with Inspira Financial: You have until March 31, 2025, to submit expenses incurred by December 31, 2024.

• Student debt support

  Iron Mountain offers information and resources through Fidelity to help you manage your student debt.

  Looking at your student loan balance can be overwhelming. Understanding your loan is the first step. Then, use the tools and resources through Fidelity to help create a plan for how to succeed. 

  How it works

  Learn how to take control of your student loans, simplify your payments, potentially reduce your payments, and ultimately develop a plan to pay off your loans.

  To help you get a handle on your loans, remember:

  • You may have a separate federal and/or private student loan for each semester of school.

  • Each loan may have a different interest rate.

  • The type of loan you have can affect the way interest is applied.

  • You can call your loan provider and ask them to explain your loan to you.

  • Refinancing your student loans may be an option to lower payments and your interest rates. Get competitive rates and enhanced services with quotes from multiple lenders through Credible offered through Fidelity. 

  To get started, use Fidelity’s Student Loan Calculator to track where you are and set goals for the future. Then watch this helpful video to understand and tackle your loans. 

  You can also visit the U.S. Department of Education for resources to help you navigate your options.

  Eligibility: All Mountaineers can access information and resources to support you with managing student debt.

  Get started: Visit Fidelity for help, resources, and a loan calculator, and visit the U.S. Department of Education for additional resources.