Social wellbeing

Our social wellbeing benefits are designed to help you and your family thrive by fostering connections, supporting your family, saving money, and easing your commute to and from work.

• Richard Reese employee relief fund

  The Richard Reese employee relief fund was established to support Moutaineers and their families in times of need. The fund helps cover basic living expenses when employees experience catastrophic events that are outside of their control, such as severe storms or fires. 

  How it works

  Any employee may donate any amount to the fund at any time. 

  If you or a Mountaineer you know has been affected by a tragedy and needs support, you can submit a request for relief.

  Eligibility: If you’ve been affected by a tragedy, visit the Richard Reese Employee Relief Fund page to submit a request for support.   

   What it costs: Donations may be made at any monetary amount. 

  Get started: Learn more and make a donation by visiting the Richard Reese Employee Relief Fund page.

• Adoption assistance

  We believe in helping Mountaineers build their families. Through our adoption assistance program, we help offset the cost of adopting children under age 18 and provide a  parental leave of absence during the transition.

  How it works

  Iron Mountain will reimburse up to $5,000 (lifetime maximum) for eligible adoption-related expenses, including:

  • Application fees

  • Home studies

  • Agency and placement fees

  • Legal fees and court costs

  • Immigration and immunization fees

  • Transportation, meals, and lodging while away from home

  How to submit claims and get reimbursed

  Submit claims for eligible adoption expenses by Logging in to Netbenefits or call 800-544-3716

  Family support with Maven

  If you’re enrolled in one of Iron Mountain’s medical plans administered by Aetna, you have access to Maven, a virtual program that provides family building support for every path to parenthood. Through Maven, you can video chat or message about topics like fertility, IVF, pregnancy, adoption, surrogacy, and more. For more information, visit  mavenclinic.com/join/aetnafamily.

  Eligibility: All full-time Mountaineers are eligible for adoption benefits after being employed at Iron Mountain for six months.

  What it costs: Adoption assistance is offered at no cost to you. 

  Get started: Contact Global HR Service Support at 855-IM-ASK-HR or irmHR.NAM@ironmountain.com, or visit MyMap. Or you can contact A1A at 888-216-8573.

• Tuition assistance

  The tuition reimbursement program provides financial assistance for Mountaineers who want to:

  • Complete undergraduate or graduate degrees at accredited institutions

  • Complete professional certifications

  • Obtain a commercial driver’s license

  How it works

  Requests for tuition reimbursement are subject to review and approval by your manager. You must submit a request via the International Scholarship and Tuition Services site.  The website will generate an electronic request and send it to your manager for approval.

  Professional certifications pursued must align with Iron Mountain career and/or business roles.

  Once a course is approved and you complete the course, you must submit completion documents within 60 days to be reimbursed. 

  How to request and receive reimbursement

  • Create an International Scholarship and Tuition Services (ISTS) account. 

  • Complete the Course/Manager Approval Form.

  • Enter your manager’s name and email. They will be sent an email that needs to be completed before the first day of the course(s). Click “Save/Submit.”

  • After your approved course work is finalized and grades have been received, log back in to your ISTS account to complete “Step 2: Reimbursement of Approved Courses.” (Be sure to do this within 60 days of the course completion date.)

  • Click “Save/Submit.”

  Mountaineer Category	Reimbursement Eligibility
  Full-time Mountaineers working 30 hours or more per week	$5,250 per calendar year
  Part-time Mountaineers working 20 – 29 hours or less per week	$2,250 per calendar year

  Eligibility: Tuition reimbursement is available to all full-time Mountaineers and all part-time Mountaineers working 20-29 hours per week. 

  What it costs: Tuition reimbursement is available at no cost to you.

  Get started: To learn more, access the policy on myMap. To get started, call International Scholarship and Tuition Services at 855-670-4787 or visit ironmountain.applyists.net.

• Student debt support

  Iron Mountain offers information and resources through Fidelity to help you manage your student debt.

  Looking at your student loan balance can be overwhelming. Understanding your loan is the first step. Then, use the tools and resources through Fidelity to help create a plan for how to succeed. 

  How it works

  Learn how to take control of your student loans, simplify your payments, potentially reduce your payments, and ultimately develop a plan to pay off your loans.

  To help you get a handle on your loans, remember:

  • You may have a separate federal and/or private student loan for each semester of school.

  • Each loan may have a different interest rate.

  • The type of loan you have can affect the way interest is applied.

  • You can call your loan provider and ask them to explain your loan to you.

  • Refinancing your student loans may be an option to lower payments and your interest rates. Get competitive rates and enhanced services with quotes from multiple lenders through Credible offered through Fidelity. 

  To get started, use Fidelity’s Student Loan Calculator to track where you are and set goals for the future. Then watch this helpful video to understand and tackle your loans. 

  You can also visit the U.S. Department of Education for resources to help you navigate your options.

  Eligibility: All Mountaineers can access information and resources to support you with managing student debt.

  Get started: Visit Fidelity for help, resources, and a loan calculator, and visit the U.S. Department of Education for additional resources.