Benefits to help you and your family thrive

Open Enrollment is October 24 – November 7

You MUST make new choices if you want Iron Mountain coverage next year.

Learn more here >> Onsite events >>

Get Ready for 2025

Learn about new medical plans, new enrollment experience, mobile phone app, and more.

What's new for 2025 >>

Looking for 2024 benefits information?

Find information about your current 2024 benefits here.

2024 plan information >>

Life Events and New Mountaineers

If you experience a qualified life event between now and December 31, 2024 or if you are a new Mountaineer, please click here to visit the 2024 and 2025 Benefits Transition Period page.

Aetna One Advisor (A1A)
Contact Aetna One Advisor (A1A) for help. Advisors can answer questions and help you resolve issues related to all your Iron Mountain benefits, including medical, disability and the 401(k) plan, regardless of whether you are currently enrolled in any plan.

A1A can help you:
- Understand all benefit plan network tiers, costs, and details
- Find primary and specialty care providers
- Navigate medical and pharmacy benefits
- Answer questions about eligibility for you and your family members
- Understand treatment options and make sound decisions
Eligibility:

All Mountaineers eligible for an Iron Mountain medical plan administered by Aetna.

Get started:

Contact an advisor by phone or online chat through the Aetna member website. To reach an advisor by phone, call 888-216-8573 Monday through Friday, from 8 am to 8 pm ET.

Note:

You can chat with an advisor after you’ve registered on the Aetna member website.

Disclaimer

© 2024 Iron Mountain Incorporated. All Rights Reserved. This website is not intended to replace the Summary Plan Documents that provide further details on Iron Mountain medical, dental, vision, Flexible Spending Account (FSA), retirement, disability, Life, Accidental Death & Dismemberment (AD&D), and any additional plans available to you. This site is a brief synopsis of key features of your available benefits plans. It's intended to help you use these plans effectively and alert you to actions or situations that could limit the benefits you and your eligible dependents might receive. Refer to the Summary Plan Documents for exact terms and conditions of coverage. If any conflict arises between this site and the official Plan Documents, the terms of the actual Plan Documents or other applicable documents will govern. Iron Mountain reserves the right to change, modify, or terminate the plans at any time. This website isn't a contract for purposes of employment or payment of benefits.

Certain employees subject to a collective bargaining agreement are only eligible to participate in certain benefits to the extent provided in the applicable collective bargaining agreement.

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