Aetna: Condition management programs

Through our Aetna plans, you (and your covered dependents) can receive additional support for specific conditions to help you feel your best and be well.

• Cardiac and hypertension care

  Hello Heart

  Aetna medical plan members have free access to the Hello Heart program. The easy-to-use app makes it fun to stay on track and reduce your risk of high blood pressure, high cholesterol, and heart disease. Track your blood pressure and cholesterol readings in one place and get personalized insights on how to improve your health.

  How Hello Heart helps you

  • Easily track your blood pressure trends over time on your phone
  • Get instant health readings with clear explanations
  • Get personalized insights, heart health tips, and easy-to-understand graphs
  • See how activity, weight, and medications may impact your readings
  • Enjoy privacy with Hello Heart’s data safety controls

  Eligibility: Mountaineers and their adult dependents enrolled in an Aetna medical plan

  What it costs: Hello Heart is offered at no cost to you.

  Get started: Visit join.helloheart.com and select Iron Mountain in the dropdown list.

• Virtual physical therapy/back and joint care

  Hinge Health

  Don’t let pain get in the way of living your best life! Hinge Health, Aetna’s Back & Joint Care program, provides personalized virtual physical therapy services and dedicated one-on-one support from a health coach and a physical therapist at no cost to you.

  How Hinge Health helps you

  Each program is tailored to your needs and may include:

  • Personalized exercise therapy
  • Wearable sensors for life feedback in the app
  • Unlimited 1-on-1 health coaching
  • Personal physical therapist with video visits

  Eligibility: Mountaineers and dependents 18+ enrolled in an Aetna medical plan

  What it costs: Hinge Health is offered at no cost to you.

  Get started: Register at hinge.health/ironmountain.

• Fertility and family planning

  Maven

  Aetna plan members have 24/7, no-cost access to Maven, a virtual program that provides family building support for every path to parenthood. Connect with your own dedicated Care Advocate, and video chat, or message about topics like fertility, IVF, pregnancy, adoption, surrogacy, and more.

  How Maven helps you:

  You and your partner get:

  • Unlimited, 24/7 virtual access to quality providers spanning 35+ specialties
  • Your own dedicated Care Advocate
  • On-demand content and virtual classes

  Eligibility: Mountaineers enrolled in an Aetna medical plan and spouses/domestic partners (partners don’t need to be on Aetna plan)

  What it costs: Maven is offered at no cost to you.

  Get started: Download the Maven Clinic App now and activate your account.

• Diabetes management

  Transform Diabetes Care

  Transform Diabetes Care is a personalized, comprehensive approach to managing diabetes. This program offers Mountaineers who are living with diabetes access to valuable resources and support, both in person with local pharmacists and clinical providers, and virtually with Aetna care managers.

  How Transform Diabetes Care helps you:

  This program helps take the guesswork out of diabetes management and gives you personalized support with:

  • Taking the right medication
  • Preventing diabetes complications
  • Making healthy lifestyle changes to control your diabetes
  • Monitoring your blood glucose levels

  Eligibility: Aetna members, ages 18 and up

  What it costs: Transform Diabetes Care is offered at no cost to you.

  Get started: Contact A1A at 888-216-8573 to learn more and sign up.

• Aetna Condition Management Coaching

  Aetna Condition Management Coaching

  Aetna Condition Management Coaching can help you reach your personal health goals, one step at a time. You choose how and when to interact with the program’s coaches. You can contact the team directly through calls or secure messages and access the program anytime, anywhere, with the ActiveHealth^® app.

  How Condition Management Coaching helps you:

  There are three kinds of condition coaching: one-on-one phone coaching, live group coaching webinars, and self-directed digital coaching. Coaching offers tips and advice on many conditions, including:

  • Diabetes
  • High blood pressure
  • High cholesterol
  • Back and neck pain
  • Asthma
  • Coronary artery disease
  • Heart failure
  • Chronic obstructive pulmonary disease
  • Rheumatoid arthritis
  • Osteoporosis
  • Chronic hepatitis
  • Migraines
  • Osteoarthritis
  • Peptic ulcer disease
  • Colitis/Crohn's
  • Cancer

  Eligibility: Mountaineers enrolled in an Aetna medical plan

  What it costs: Condition Management Coaching is offered at no cost to you.

  Get started: Contact A1A at 888-216-8573 to learn more or contact Aetna Condition Coaching directly at 866-533-1410.

• Aetna Lifestyle Coaching

  Ready to do something good for yourself? It’s easier than ever with Aetna Lifestyle Coaching. This personalized coaching program can help you eat better, be more active, improve your sleep, and take charge of your wellbeing in just about any way you can imagine.

  How Lifestyle Coaching helps you:

  Lifestyle Coaching provides helpful advice and recommended health activities, based on your preferences and at your pace. You also choose how and when to interact with your coach(es). You can contact your team directly through calls or secure messages and access the program anytime, anywhere, with the ActiveHealth® app.

  There are three kinds of health coaching: one-on-one phone coaching, live group coaching webinars, and self-directed digital coaching. Coaching offers tips and advice on many topics of healthy living, including:

  • Sleep
  • Mindfulness and emotional wellbeing
  • Work-life balance
  • Metabolic syndrome
  • Pre-diabetes
  • Elevated blood pressure
  • Exercise and activity
  • Healthy eating habits
  • Tobacco cessation
  • General health education
  • Women’s health

  Eligibility: Mountaineers enrolled in an Aetna medical plan

  What it costs: Lifestyle Coaching is offered at no cost to you.

  Get started: Contact A1A at 888-216-8573 to learn more or contact Aetna Lifestyle Coaching directly at 866-533-1410 to get started.

• Aetna Tobacco Cessation Coaching

  If you missed the opportunity to update your tobacco status during Open Enrollment, you can participate in coaching by the end of Quarter 1 to be eligible to have your surcharge removed. If you are a non-tobacco user but didn’t update your status during Open Enrollment, you can participate in other coaching relevant to you.

  How Tobacco Cessation Coaching helps you:

  Would you like to quit smoking or using other tobacco/nicotine products? All medical-enrolled members can access Aetna's one-on-one coaching program to be paired with a wellness coach that can help you break the habit and live the healthy life you deserve. Your wellness coach will be there for you at every step.

  Together, you’ll:

  • Work on proven ways to quit
  • Spot and manage your triggers for tobacco use
  • Learn to make changes in your life to live tobacco-free
  • Find healthy ways to replace the feeling you get from smoking and using tobacco

  Eligibility: All medical-enrolled Mountaineers, regardless of plan

  What it costs: Tobacco Cessation Coaching is offered at no cost to you.

  Get started: Contact A1A at 888-216-8573 to learn more or contact Aetna Lifestyle Coaching directly at 866-533-1410.