My Health: Care Management

AccordantCare^TM Program

Aetna Only

If you have a rare or complex condition, you may be invited to participate. You receive 24/7 support from a nurse or resource specialist, at no charge.

View Program Flyer
Visit accordant.com
Call 1-866-637-6339

Aetna Autism Program

Aetna Only

Get an autism advocate’s help to find applied behavior analysis (ABA) providers and resources for caregivers and family support.

View Program Flyer
Call 1-866-724-0604 (TTY: 711), option 5

Aetna Enhanced Maternity Program

Aetna Only

Get help from the time you start planning a family, through your pregnancy and after your baby is born, as well as, genetic counseling and screening and cost-effective genetic testing if you’re struggling with infertility.

View Program Flyer
Visit aetna.com
Call 1-800-272-3531

My Medical Ally

Aetna Only

My Medical Ally provides personalized, one-on-one support to help you:

• Find the best doctors and hospitals for your needs
• Get a second opinion from top specialists in person or virtually
• Confirm your diagnosis to ensure you are on the right treatment path

View Program Flyer
View FAQ
Visit My Medical ally

CVS Virtual Care^TM

From wellness visits to quick care, easily schedule a virtual care appointment from anywhere. Get 24/7 on-demand care for minor illnesses and injuries or schedule appointments for mental health counseling or primary care services. You can use this in addition to your Aetna network of providers. To register and schedule an appointment go to CVS.com/virtual-care.

View Program Flyer
Visit CVS.com/virtual-care
Call 1-877-993-4321

Aetna medical plan members. Primary care services are not available for APCN+ members in Houston only (Memorial Hermann) but they can access 24/7 on-demand care/mental health services.

Family Building Benefit

All Members

Support for starting and raising a family. Free 24/7 virtual access to quality specialists all from the comfort of your home.

You’ll have access to:

• A personal Care Advocate who serves as a trusted guide to help you navigate the digital health platform and connect you with specialists throughout your journey
• Unlimited video chat messages and video appointments with doctors, nurses and coaches across 35+ specialties, including fertility and pediatrics
• Virtual classes and provider-vetted articles-tailored to your journey

Plus, you can receive financial reimbursement* for approved eligible expenses related to adoption, acquisition of donor material, surrogacy, and doula ($25,000 lifetime max).

^*Effective 6/1/24, new hires will have a 1 year wait period before becoming eligible to submit for financial reimbursement.

View Program Flyer
Visit Maven Clinic
Download Maven Clinic App from App Store or Google Play
Email support@mavenclinic.com

Transform Diabetes Care

Aetna Only

If you meet certain criteria for diabetes and hypertension, you may be contacted to get tailored support including clinical care and cost-management solutions.

View Program Flyer
Visit Aetna.com
Call 1-800-558-0860

Cancer Support Guide

Aetna Only

Where to start if you or a loved one are diagnosed with cancer
A cancer diagnosis for you, your spouse/partner or family member can be overwhelming.This guide is designed to be your starting point, offering a comprehensive overview of available resources to help you navigate this challenging time, including many available to all colleagues regardless of your enrollment in a medical plan.

View Cancer support guide