Being a caregiver

Need support for caregiving?  Start here and we’ll get you there

Many of our Mountaineers are not only dedicated professionals but also caregivers.  We’re committed to supporting you to take care of those who rely on you, while also taking care of yourself.  Whether it’s elder care, child care or supporting neurodiverse needs or a loved one with significant medical needs, we offer a variety of resources to help you along the way.  Balancing these responsibilities can be challenging, by seeking support and practicing self-care, you can navigate this with great resilience.

• Get personalized health care navigation support

  If you are enrolled in an Iron Mountain medical plan:

  Aetna One Advisor (A1A) is ready to help you understand and navigate your medical benefits. They can help you take advantage of all the resources offered and also help you understand plan design coverage questions, resolve claim issues, coordinate with providers and caregivers, and help schedule appointments.  Last but not least, they can help make sure you and your family are supported with community resources through Resources for Living too. 

• Take care of your emotional wellbeing

  It's natural for both you and your family members to encounter caregiver stress and anxiety from time to time. Acknowledging these feelings is a crucial step toward maintaining overall wellbeing.  We offer support to you to cope with these challenges and maintain your overall wellbeing. Resources for Living can help you prioritize your emotional  wellbeing - for you and your family members - and they can connect you to community resources.

  We also offer access to mental health programs that vary based on your enrolled medical program and free, anytime access to PsychHub, a mental health education platform.

  Seek help when you need it with the emotional wellbeing resources available to you and your family here. 

• Leave and Time-off programs

  Caregiving responsibilities can arise unexpectedly or become part of your daily life — whether you're caring for a child, an aging parent, or a loved one with medical needs. To support you during these times, we want to ensure you're aware of the leave and time-off programs available to help you balance work and caregiving.  

  Wellbeing time can be used for the care of yourself or others.  This time is designed to support you when unexpected situations arise or if you need time for self-care or appointments.  Depending on eligibility, Mountaineers are eligible for unpaid, qualified leaves under the Family and Medical Leave Act (FMLA).  You may have access to unpaid personal leave.  IRMbenefits.com has general information on leaves of absence and Lincoln can help support you in filing for FMLA or a personal leave of absence.

• Caregiving needs

  Iron Mountain provides services designed to provide you with reliable support, allowing you to focus on your wellbeing and professional responsibilities. The Care@Work program is not just for care for children.  The Care@Work program gives you access to a vast network of caregivers for children, seniors, pets, and home.  If you need extra assistance with caregiving responsibilities or help in other areas so you can focus on caregiving, take advantage of this support to get some assistance at home with your responsibilities - Care@Work can help so you can focus on what is important to you.

  Resources for Living work life services can also do the research for you based on your needs. If you have a specific request where you need help with a busy “To do” list, give Resources for Living a call and see if they can help do some research and provide you with recommendations.  Once they have your requirements and preferences, they can find help that works best for you and provide you the results and recommendations. 

• Legal forms and documents

  To support our employees who are caregivers, we offer access to comprehensive legal services to help you navigate important decisions and plan for the future.  Resources for Living legal services can support you with creating or updating essential documents such as wills, trusts, and powers of attorney to ensure your loved one's wishes are clearly outlined and legally protected.  Support in understanding and establishing advance directives, including Do Not Resuscitate (DNR) orders, to respect your loved one's wishes regarding medical treatment and decision-making.

  If you are enrolled in legal assistance from the MetLife Legal Plan:

  Iron Mountain offers legal assistance from the MetLife Legal Plan. With this program, you have access to a network of legal experts and legal forms you can download and use as a template. If you are not enrolled, consider enrolling during the next Open Enrollment, if you foresee needs in the future.

• Financial wellbeing tools and support

  Health is critical to a happy life and when it comes to financial wellbeing, health is wealth. Iron Mountain is here to help you every step of your journey.  You can get expert support to make a plan to consider any financial implications during this challenging time. Iron Mountain’s Financial wellbeing resources provide tools and support to evaluate your current financial health, reset your budget, and more.  You can take advantage of guidance from Fidelity to ensure you're taking advantage of tax-advantaged accounts, getting a holistic view of your health meets wealth’ priorities for your full financial planning needs - short-term and longer term.

• Employee discount program

  Iron Mountain has partnered with Working Advantage to provide access to exclusive offers and discounts. You may be able to find discounts to support your daily life needs such as meal delivery, cleaning, and find other ways to save you money and to give yourself a deal and the gift of time so you can a financial ‘break; and you can take a break to prioritize time for your health and time with your loved ones.

  If you are enrolled in critical illness and/or hospital indemnity plan:

  The critical illness plan pays a lump-sum cash benefit if you’re diagnosed with a covered serious illness. It pays benefits directly to you, letting you decide how to use the money.

  If you are hospitalized due to your health condition, the hospital indemnity plan pays an admission benefit for the initial day you’re admitted to the hospital and a daily benefit for each day you have to stay in the hospital. It can help cover out-of-pocket medical expenses associated with hospital stay. 

  If you are not enrolled, consider enrolling during the next Open Enrollment, if you foresee needs in the future.