Life changes

If you experience a Qualifying Life Change such as adoption/birth of a child, marriage, divorce, or your dependent has experienced a loss/gain of coverage, you may be eligible to make a change to your benefit elections within 31 days of the event. Any benefit enrollment change you make must be consistent with your qualified status change.

If you do not call or go online within the 31-day period, you must wait until the next Annual Enrollment period to change your benefits.

Qualifying life change

Birth
Adoption
Marriage
Divorce
Address change
Dependent gains eligibility
Dependent loses eligibility
Colleague gains eligibility
Colleague loses eligibility

For more information, visit Colleague Zone > My Applications > Your Benefit Coverage > click on the Life Changes tab.

If have further questions on specific life changes such as you or a dependent gaining or losing benefits eligibility, becoming Medicare eligible, or adding a QMCSO dependent, please reach out to the Colleague Zone at 1-888-694-7287.

Learn more

Visit the Learning Library for more resources on support for your life's changes.