Annual Enrollment
Annual Enrollment: What’s New for 2026−2027
This year’s annual benefits enrollment is Monday, April 6 through Friday, April 24—so be sure to review what’s new for the plan year starting June 1, 2026. This is your chance to choose from a wide range of benefits, including medical, dental, vision, life insurance, legal services and identity protection coverage, and more.
It’s your opportunity to choose coverage that fits your current needs. Otherwise, you can’t make changes until next year’s annual enrollment unless you have a qualifying life change (like marriage, birth or adoption).
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The importance of preventive care
Since preventive care is an ongoing commitment, we’re continuing the Preventive Care Surcharge for colleagues and spouses/partners enrolled in a company-sponsored Aetna medical plan.
For the 2026-2027 plan year, a preventive care visit must occur after June 1, 2025. Otherwise, an annual surcharge of $500 per individual will apply. The surcharge will be deducted pro rata each pay period beginning in August 2026 and will continue through the end of the plan year (May 31, 2027), or until record of a preventive visit is processed.
If you and your enrolled spouse/partner had a preventive care visit on or after June 1, 2025 while enrolled in a company-sponsored Aetna medical plan, no additional action is needed.
If you’re enrolling in medical coverage, see details in the 2026-2027 Preventive Care Surcharge Guide.
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Be prepared: What you need to do
Review the annual enrollment highlights for important information on what’s new with offerings, plan changes and coverage costs that could impact your choices.
Watch the annual enrollment overview video.
Attend the Virtual Benefits Fair: Opens April 6. Visit vendor booths anytime to view or download program resources. Attend live webinars and real-time chat on April 7, 8 and 16. This is your opportunity to connect directly with benefits experts and get your questions answered. Recorded presentations will be available. Access the fair here: cvshealth.vfairs.com or from the Benefit Moments home page.
Visit the benefits enrollment website resource library: View resources such as medical option summaries, program brochures and benefit rates (paycheck contributions). Log into Colleague Zone. Go to My applications > View all > Benefits – Your Benefit Coverage. From the benefits enrollment website, select Learn > Resource Library.
Get more support for your enrollment decisions with:
Virtual benefits assistant: Use Emma EnrollPro™ to compare medical plans, coverages, costs and more. Emma offers a user-friendly design, integrated into the enrollment process for fast, simple benefits selection. On the benefits enrollment website, click “Help me decide” to get started with your personalized recommendations.
Personalized support: Get one-on-one guidance from a CFP® Financial Coach from Financial Finesse as you make your medical plan and other elections. Call 1-866-291-7134 between 9 a.m. and 8 p.m. ET, Monday through Friday, or use web chat on the Financial Finesse hub on Colleague Zone. You can also attend a webinar and speak one-on-one with a coach to learn factors to consider. See the Virtual Benefits Fair for details.
Other medical plan or health questions: Call Aetna One® Advocate at 1-800-558-0860 for medical plan questions and help finding providers or other well-being resources.
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Take Action
Decide if you want to make any changes to your benefits. If you don’t make any changes, most current coverages will continue at new 2026-2027 rates, with a few exceptions. See details below.
Enroll in benefits through Colleague Zone. Go to My applications > View all > Benefits - Your Benefit Coverage, between Monday, April 6, and Friday, April 24.
Review your current elections and make any changes. If applicable, re-elect Flexible Spending Account (FSA) contributions for the new plan year.
If enrolling a spouse/partner in medical coverage, review and, if necessary, update your working spouse/partner coverage attestation on the benefits enrollment website. An annual surcharge of $1,800 (deducted pro rata each pay period) will apply if your spouse/partner has the option to elect subsidized medical coverage from his or her employer but instead enrolls in CVS Health medical coverage. See the Working Spouse/Partner FAQs in the benefits enrollment website resource library for information.
Review and, if necessary, update, your and your enrolled spouse’s/partner’s tobacco/nicotine status on the benefits enrollment website. An annual surcharge of $500 per individual (deducted pro rata each pay period) will apply to colleagues and spouses/partners enrolled in medical coverage who attest to using tobacco/nicotine two or more times per week. See the Tobacco/Nicotine Surcharge FAQs in the benefits enrollment website resource library for information on how to receive a refund if you or your spouse/partner updates your status to non-user during the year, completes one of our free cessation programs, or submits a Tobacco/Nicotine Surcharge Physician Attestation.
Review your beneficiary information and email address on file to make sure they’re up to date.
If you have enrollment questions or need assistance, call the HR Service Center at 1-888-694-7287 and say Health Care or press 1. Representatives are available between 8 a.m. and 12 a.m. ET, Monday through Friday, and between 8 a.m. and 4 p.m. ET, Saturday and Sunday (April 11-12 and April 18-19).
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If you don’t actively choose your benefits for 2026-2027
Your current elections and coverage tiers continue (new rates apply) — see exception below for certain HSP 1 (APCN Plus) enrollees.
For HSP enrollees, your current HSA contribution amount continues.
Your working spouse/partner status as of April 24 will determine if the surcharge applies in the new plan year (if you enroll a spouse/partner in medical coverage who has the option to elect subsidized medical coverage through their employer).
Your tobacco/nicotine status as of April 24 will determine if the surcharge applies in the new plan year (if enrolled in medical coverage).
You will not have FSA deductions (must re-elect each year).
Exception to current medical plan election carrying over — If you’re currently enrolled in HSP 1 and live in one of the Aetna Premier Care Network (APCN) Plus markets:
If your ZIP code is dropped from an APCN Plus network and you don’t take action, your coverage will continue in HSP 1 at your current coverage tier (HSP 1 rates will apply), but with Aetna Choice POS II.
If your ZIP code is added to an APCN Plus network and you don’t take action, you’ll automatically be enrolled in HSP 2 (Aetna Choice POS II) at your current coverage tier.
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Don’t forget about your “anytime” benefits
Don’t forget about your “anytime” benefits
The following are available all year long (subject to eligibility rules):
401(k) savings plan
Benefit Extras including auto and home/renters insurance, the Discount Center, pet health insurance and discounts, and purchase financing
Tuition Assistance Program
Colleague Discount Program
Paid Parental Leave Program