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Associate Assistance Program (AAP)

My Work/Life

Associate Assistance Program

Eligibility: Full-time and part-time associates

Provider: Unum

Call: 1-800-854-1446 (multi-lingual)

Visit: www.unum.com/lifebalance (no username or password required)

Ulta Beauty’s Associate Assistance Program (AAP), through Unum, provides associates with access to expert support to help you lead a happier and more productive life at home and at work. These AAP services are also available to your spouses or domestic partners, dependent children, parents, and parents-in-law.

*California associates, please reference California Notice to Subscribers and Enrollees found in the bswift benefits enrollment portal.

  • Counseling – Someone to talk to

    Through Unum, you can talk to a Licensed Professional Counselor at no cost to you.

    • Online/phone support: Unlimited, confidential, 24/7 access to counseling services.

    • In-person: Up to 3 visits.

    A counselor can help you with:

    • Stress, Depression & Anxiety

    • Relationship Issues, Divorce

    • Job Stress, Work Conflicts

    • Family & Parenting Problems

    • Anger, Grief & Loss

    • Substance Abuse, Addictions & Smoking Cessation

    • And more

  • Work/Life Balance - help with everyday tasks

    You can also reach out to a specialist for help with balancing work and life issues. Work/Life Specialists can answer your questions and help you find resources in your community including:

    • Childcare & Elder care

    • Legal & Identity Theft

    • Financial services, Debt Management & Credit Report Issues

    • Reducing Medical/Dental Bills

    • And more