Leaves

Leaves of absence

You can take time away from work when you need it, for a variety of reasons such as:

• Birth or adoption of a child

• Your own or your family member’s medical condition

• Military service

• The loss of an immediate family member

To learn more, click your reason for taking a leave of absence below.

• Personal leave

  Iron Mountain allows you to take unpaid time off from work for personal reasons, so you can take care of your physical and emotional wellbeing. This allows you to take time off for reasons not covered by other leave or time off programs.

  How it works

  Before requesting unpaid personal leave, check to see if the reason for your leave is covered by another program, such as the Family and Medical Leave Act (FMLA).

  Your unpaid leave request must be approved by your manager and is subject to business needs. 

  Unpaid personal leave time can last up to 30 calendar days in a 12-month period, and no more than once per rolling 12-month period.

  How to request leave

  You should make your request for an unpaid personal leave 30 days before your desired leave date, but no later than 15 days after the start of leave.

  Once you have received approval from your manager for an unpaid personal leave, contact Lincoln Financial Group to request unpaid personal leave. You must give Lincoln Financial Group notice as soon as you’re aware you need to take a leave.

  Eligibility: Full-time Mountaineers scheduled to work 30 or more hours per week.

  What it pays: Unpaid personal leave is an unpaid leave. 

  Continued access to benefits: You’ll receive simplified billing of benefits directly to you while on leave in lieu of paycheck deductions.

  Get started: For questions and support, contact Global HR Service Support at 855-IM-ASK-HR, email irmHR.NAM@ironmountain, or visit MyMap.

  To start your unpaid leave, contact Lincoln Financial Group at 800-213-1532 or visit MyLincolnPortal.com and use Company Code IronMountain.

• Maternity leave

  Iron Mountain offers maternity leave benefits to provide support to employees who are expecting a child, allowing them to recover from childbirth and care for their newborn. Maternity leave provides eligible Mountaineers with up to eight weeks of income replacement, paid through your Short-Term Disability (STD) benefit.

  State benefits

  Mountaineers in some states may be eligible for additional benefits under state-mandated temporary disability income laws. Contact Lincoln Financial Group at 800-213-1532 for more information.

  How it works

  Maternity leave begins when you’re absent from work following the birth of your child.

  If you’re unable to continue working during your pregnancy or if you need to request an accommodation before you deliver, you have several options:

  • You may be eligible for STD benefits. If your STD claim is approved, you’ll need to satisfy a seven-day unpaid waiting period. After the birth of your child, a new maternity claim will be initiated and your pre-delivery STD benefits will stop.

  • If you’re not eligible for STD, you can use your vacation or wellbeing time.

  • You can take unpaid FMLA leave during this pre-delivery time.

  • You can work with Lincoln Financial Group on a temporary workplace accommodation, which will help you continue to work until you deliver.

  How long it lasts

  Your STD benefit covers the first part of your maternity benefit, up to eight weeks of paid leave. Any additional leave (up to a total of 12 weeks) will be covered under FMLA and will be unpaid. 

  You can also use any remaining paid time off for the remainder of the FMLA period. Talk to your manager about your leave. You may be able to put the time in Kronos before your leave, or your manager will need to complete the forms on MyMap and submit them on your behalf.

  Vacation accrual

  Vacation and wellbeing time does not accrue while on a leave of absence. They begin accruing upon your return to work, as though the period of leave counted as active service.

  Transition back to work

  Need to temporarily work a modified, part-time schedule to help with your transition back to work? Learn about our enhanced maternity and parental leave benefit.

  Family-building support with Maven

  If you’re enrolled in one of Iron Mountain’s medical plans administered by Aetna, you have access to Maven, a virtual program that provides family building support for every path to parenthood. Through Maven, you can video chat or message about topics like fertility, IVF, pregnancy, adoption, surrogacy, and more. For more information, visit  mavenclinic.com/join/aetnafamily.

  How to request leave

  Meet with your manager about your upcoming leave, then, contact Lincoln Financial Group to file your claim no earlier than 30 days before your expected delivery date but no later than 15 days after the birth of your child. Once your baby is born, notify Lincoln Financial Group to confirm the delivery date.

  Eligibility: Full-time Mountaineers scheduled to work 30 or more hours per week.

  What it pays:Your STD benefit provides income replacement during maternity leave. In general, you’ll receive 100% of your base pay for the first eight weeks of your leave, and then 66.67% of your base pay for as long as you remain disabled as defined under the STD Plan for a maximum of 26 weeks.      

  Continued access to benefits: You’ll receive simplified billing of benefits directly to you while on leave in lieu of paycheck deductions.   

  Get started: For questions and support, contact Global HR Service Support at 855-IM-ASK-HR, email irmHR.NAM@ironmountain, or visit MyMap.

  To start your maternity leave, contact Lincoln Financial Group at 800-213-1532 or visit MyLincolnPortal.com and use Company Code IronMountain.

• Paid parental leave

  Iron Mountain offers paid parental leave so you can take time off from work after the birth, adoption, or fostering of a child. Paid parental leave provides eligible Mountaineers with income replacement to bond with your new child. 

  State benefits

  Mountaineers in some states may be eligible for additional benefits under state-mandated temporary disability income laws. Contact Lincoln Financial Group at 800-213-1532 for more information.

  Employees in San Francisco are eligible for additional paid parental leave benefits.

  How it works

  Your benefits with Iron Mountain will continue while you’re on leave and costs will be deducted from your paycheck.

  Paid parental leave must begin within the first 12 months of the birth or placement of an adopted or foster child(ren). You should make your request for a leave 30 days before your desired leave date, but no later than 15 days after the start of a leave.

  Coordination with other leaves

  • Family and Medical Leave Act (FMLA): Paid parental leave runs concurrently with FMLA, where applicable.

  • Maternity leave: Paid parental leave runs consecutively with maternity leave. In other words, the paid parental leave period will begin after maternity leave ends. This will be set up automatically by Lincoln Financial Group.

  • View the full paid parental leave policy.

  How long it lasts

  You may receive up to a maximum of eight weeks of paid parental leave. You can take paid parental leave continuously or intermittently. You’re allowed to take time in weekly increments or all at once. You must use all paid leave time within the first 12 months after the birth, adoption, or fostering of your child.

  Family support with Maven

  If you’re enrolled in one of Iron Mountain’s medical plans administered by Aetna, you have access to Maven, a virtual program that provides family building support for every path to parenthood. Through Maven, you can video chat or message about topics like fertility, IVF, pregnancy, adoption, surrogacy, and more. For more information, visit mavenclinic.com/join/aetnafamily.

  How to request leave

  Work with your manager to request paid parental leave within the first 90 days following the birth of a child or placement of an adopted or foster child.

  Contact Lincoln Financial Group at 800-213-1532 to file your claim no earlier than 30 days before your expected delivery, adoption, or fostering date, but no later than 15 days after the start of the leave.

  Eligibility: Full-time Mountaineers scheduled to work 30 or more hours per week.

   What it pays: Paid parental leave pays 100% of your base pay (which doesn’t include commissions, overtime or premium pay, bonuses, or any other additional compensation), for the equivalent of up to eight weeks of paid time off. This benefit will be offset by any applicable state or municipal leave benefits.

  Continued access to benefits: You’ll receive simplified billing of benefits directly to you while on leave in lieu of paycheck deductions.

  Get started: For questions and support, contact Global HR Service Support at 855-IM-ASK-HR, email irmHR.NAM@ironmountain, or visit MyMap. 

  To start your paid parental leave, contact Lincoln Financial Group at 800-213-1532 or visit MyLincolnPortal.com and use Company Code IronMountain.

• Family and medical leave

  The federal Family and Medical Leave Act (FMLA) provides time off for qualified leaves, such as:

  • Managing your own serious health condition

  • Caring for a spouse, child, or parent who has a serious health condition

  • Caring for a newborn baby, adopted child, or newly placed foster child(ren) 

  FMLA provides job-protected time off during any 12-month period.

  Mountaineers with family members in the military may have expanded rights under FMLA.

  How it works

  FMLA applies when you need to take time off to manage your own health condition or care for a family member.

  How long it lasts FMLA lasts up to 12 weeks. You can take FMLA continuously or intermittently.

  Review the Iron Mountain Family and Medical Leave Act Policy and U.S. Department of Labor Employee Rights and Responsibilities under the FMLA for more details. 

  How to request leave

  Contact Lincoln Financial Group at 800-213-1532 and request FMLA at least 30 days, if possible, before you take your leave. You must give Lincoln Financial Group notice as soon as you’re aware you need to take a leave.

  Eligibility: Full-time Mountaineers scheduled to work 30 or more hours per week and part-time Mountaineers scheduled to work 20 or more hours per week. You must be continuously employed by Iron Mountain for 12 months and work at least 1,250 hours to be eligible for FMLA.

   What it pays: FMLA is an unpaid leave. However, FMLA leave runs concurrently with Short-Term Disability and any other Iron Mountain leave programs.

  Continued access to benefits: You’ll receive simplified billing of benefits directly to you while on leave in lieu of paycheck deductions.

  Get started: For questions and support, contact Global HR Service Support at 855-IM-ASK-HR, email irmHR.NAM@ironmountain, or visit MyMap.

  To start your FMLA leave, contact Lincoln Financial Group at 800-213-1532 or visit MyLincolnPortal.com and use Company Code IronMountain.

• Bereavement leave

  Iron Mountain offers bereavement leave to regular full-time Mountaineers who have experienced the loss of any immediate family member, which includes:

  • Spouse/domestic partner

  • Child or stepchild (includes children of domestic partner if the domestic partner affidavit has been completed and verified)

  • Unborn child, due to miscarriage

  • Parent

  • Brother or sister

  • Grandparent or grandchild

  • Legal guardian or ward

  • Aunt or uncle

  • Cousin

  • Niece or nephew

  • In-laws (mother, father, son, daughter, grandparents, brother, or sister); includes same- or opposite-sex domestic partner in-laws

  Bereavement leave provides eligible Mountaineers with paid time off to grieve the loss of a loved one, prepare for and attend a funeral, and handle any related matters.

  Iron Mountain reserves the right to require documentation of the reported death, such as a death certificate, obituary, or documentation from a funeral home.

  How it works

  Bereavement leave can start the day you’re notified of the death, but it depends on your situation. If you need to take bereavement leave, notify your manager as soon as possible.

  At the discretion of your manager, you may be allowed to take up to five days of paid leave. If you need more time off, talk to your manager.

  Learn more about our bereavement leave policy on MyMap for details or contact the Global HR Service Delivery center.

  Get help

  To help you deal with the impact of losing a loved one, we offer a support program through Resources for Living. This free and confidential service is available 24/7. You can connect with a care partner online through the live chat feature on the Resources for Living member website. Ask questions, get access to counseling sessions, resources, and more.

  How to request leave

  Talk to your manager about taking bereavement leave.

  Eligibility: Full-time Mountaineers scheduled to work 30 or more hours per week.

  What it pays: Bereavement leave pays 100% of your base pay (which doesn’t include commissions, overtime or premium pay, bonuses, or any other additional compensation) at the time of your absence.

  Get started: For questions and support, contact Global HR Service Support at 855-IM-ASK-HR, email irmHR.NAM@ironmountain, or visit MyMap.

  For emotional wellbeing support while grieving your loved one, contact our Resources for Living employee assistance program at 833-657-2101, TTY: 711, or access the chat feature on the member website.

• Military leave

  Mountaineers who are away from work because of active military duty can take a military leave of absence. This time off complies with the Uniformed Services Employment and Reemployment Rights Act (USERRA) for serving in the uniformed services of the United States.

  We also offer family military leave for Mountaineers who have a spouse or parent who has been called to active military duty.

  See our Military Leave Policy for details regarding the types of uniformed services that qualify you for leave.

  How it works

  You should request military leave no later than 15 days after the leave begins.

  To request family military leave, you must give Iron Mountain at least 14 days’ notice of the date when the leave will begin (if the leave will consist of five or more consecutive work days). Notice for leaves of less than five days must be given as soon as possible.

  The length of your allowed military leave depends on the type of military service, but per USERRA, the limit is five years — with the exception of emergencies, reserve drills, and annually scheduled training. If you’re ordered to remain on active duty longer than your requested leave period — no matter how long — contact your manager to request an extension. You can also request an extension if you’re recovering from injuries sustained during service or training.

  Your benefits while on leave

  If you’re on an approved military leave, you can continue your benefits coverage for 30 days. You’ll need to pay monthly medical and insurance costs — i.e., what you’ve been paying per paycheck for coverage — to Inspira Financial while you’re on leave.

  If your leave extends beyond 30 days, you can continue your existing benefits coverage. Here’s how:

  • Medical coverage: You and your covered dependents can continue coverage through COBRA for up to 24 months. If you elect COBRA, you’ll pay the same cost as you do for your current medical coverage for the first 90 days. After 90 days, you’ll pay the full COBRA rate (your and Iron Mountain’s contributions, plus administrative costs) for medical coverage.

  • Basic and Supplemental Life/AD&D insurance: Coverage will be continued for 12 months. (You’ll need to continue your payments to keep Supplemental Life and AD&D insurance.) Claims resulting from war — declared or undeclared — are excluded from coverage. You can convert to an individual life insurance policy within 31 days of when your Supplemental Life insurance coverage ends. Learn more on myMAP. 

  • Long-term Disability Insurance: Coverage will continue for up to 31 days from the beginning of your leave. Disabilities caused by war — declared or undeclared — are excluded from coverage. 

  • Time off: While you’re on leave, you won’t accrue vacation or sick leave. If you become reemployed, you’ll begin accruing paid time off again.

  • 401(k) plan: If you have an outstanding 401(k) loan when you begin your military leave, your loan repayment will be suspended during your leave, the interest rate may be reduced, and the loan may be re-amortized upon your return. Upon reemployment, you’ll receive service credit for the time period you spent in service. You can also make special military makeup contributions within a period that begins after your reemployment and doesn’t last longer than three times the length of your military service. (This period can’t be longer than five years.) You’ll receive matching funds from Iron Mountain for these military makeup contributions. More details are available in the Uniformed service section of Summary Plan Description on Fidelity NetBenefits. 

  Important information about your job rights

  If you have questions about your rights and responsibilities while you’re on leave, see the USERRA Advisor on the Department of Labor website. Iron Mountain is committed to your job rights and it’s our policy that no Mountaineer will be subjected to discrimination on the basis of serving in the military.

  If you believe that you have been denied employment, reemployment, or promotion, or have been subject to retaliation, notify your manager immediately or contact your HR representative for assistance. If you feel your USERRA rights have been violated, you can also contact the National Committee for Employer Support of the Guard and Reserve (ESGR) at 800-336-4590.

  Need support?

  Whether you’re getting ready to go on leave or are coming back to the workplace, we have resources to help you adjust to the changes related to your military leave.

  Our Resources for Living program can assist with emotional concerns such as stress and grief, as well as substance abuse and addictions. Call 833-657-2101, TTY: 711, for free, confidential support.

  Through the Veterans@Iron Mountain Employee Resource Group, you can network with other Iron Mountain veterans and ask members questions about military deployment, reintegration, and reemployment. Contact veterans@ironmountain.com.

  How to request leave:

  • Meet with your manager to discuss your military leave plans. You must give Iron Mountain 14 days’ notice before the date your leave will begin.

  • Contact Lincoln Financial Group at 800-213-1532 and request a leave. You must give Lincoln Financial Group as much prior notice as possible.

  • Designate a power of attorney, who can assist with any employment issues while you’re on leave, if necessary. Share contact info for this person with your manager.

  • Go to myMAP > IMBenefits to update your beneficiary information.

  Job reemployment

  To return to work at Iron Mountain after your leave, follow these guidelines based on the duration of your service.

  • For service of less than 31 days: You must return at the next regularly scheduled work period on the first full day after your release from service, not including time spent traveling home and an eight-hour rest period.

  • For service of more than 30 days but less than 180 days: Apply for reemployment within 14 days of your release from service.

  • For service of more than 180 days: Apply for reemployment within 90 days of your release from service.

  You’ll be reinstated to either the job you would have attained if you weren’t away on military duty — with the same status and seniority, and training, if needed — or a different position if you no longer qualify for your previous position. You may not be reemployed by Iron Mountain if you don’t follow the timeframes noted above, or if:

  • The Company’s circumstances have changed, making reemployment impossible or unreasonable.

  • Reemployment would pose an undue hardship on the Company.

  • Your employment before your service was for a brief, non-recurrent period, and there was no reasonable expectation that the employment would have continued indefinitely or for a significant period.

  • You didn’t receive an honorable discharge.

  When you return to work, your time spent on military leave will count toward your eligibility for FMLA leave.

  If you fail to return to work on the date you specified when you requested leave, or you don’t notify Iron Mountain that you intend to return to work, the company will consider these actions your resignation.

  Eligibility: 

  • Military leave of absence: Full-time Mountaineers who are scheduled to work 30 or more hours per week.

  • Family military leave: Mountaineers employed by Iron Mountain for at least 12 months and who have worked for at least 1,250 hours of service during the 12-month period immediately before the leave begins.

   What it pays: You’re entitled to up to 10 days of your base pay (which doesn’t include commissions, overtime or premium pay, bonuses, or any other additional compensation) or hourly rate of pay per calendar year from Iron Mountain, as long as your leave is approved by Lincoln Financial Group. You can use any earned paid time off (i.e., vacation or wellbeing time) for any unpaid military leave time.

  Get started: For questions and support, contact Global HR Service Support at 855-IM-ASK-HR, email irmHR.NAM@ironmountain, or visit MyMap.

  To start your military leave, contact Lincoln Financial Group at 800-213-1532 or visit MyLincolnPortal.com and use Company Code IronMountain.