Resources for Living

Resources for Living

Find help for life's challenges

Resources for Living is a global network of experts available 24 hours a day, 7 days a week to support your physical, emotional, social, and financial wellbeing. Whether you are looking to boost your resilience, deal with a legal or money issue, improve your relationships, or more, Resources for Living is here for you—free of charge and completely confidential.

The Resources for Living care team will:

  • Listen to your concerns

  • Help you learn about and get the most from your benefits

  • Guide you to resources

Every Mountaineer should feel a sense of belonging and inclusion. That’s why Resources for Living offers:

  • Accessibility features: Access services online, by mobile device, phone, or face-to-face.

  • Clinician diversity: Our network includes counselors from diverse communities to support members from all backgrounds.

See a Program Overview here

  • What Resources for Living offers

    Mountaineers can call on Resources for Living to help with all types of issues you may be experiencing in your life. Professional, confidential, and caring consultants help you and members of your household with mental health, financial, legal, and community resources.

  • Emotional wellbeing support

    You can access up to 5 free counseling sessions per issue each year. You can also call 24 hours a day for in-the-moment emotional wellbeing support. Services are free to you and are available from any location, in any language. Counseling sessions available in person, via phone, as virtual visits, or chat therapy (text messaging sessions) where available.

    Support is available for a wide range of issues, such as:

    • Resilience

    • Anxiety

    • Relationship support

    • Stress management

    • Grief and loss

    • Depression

    • Substance misuse and more

    If you need additional support, Resources for Life can also help you find the best option for continued care.

  • Legal and financial services

    If you are faced with legal or financial challenges, Resources for Living can refer you to a local expert for help. Common requests include:

    • Consumer rights

    • Matrimonial law

    • Housing and rental agreements

    • Civil litigation

    • Wills and probate

    • Credit, debt, and budgeting

    • Taxation

    • Mortgages and insurance

    • Retirement

    • Preventing or recovering from identity theft

    Referrals will consider both government and private resources available in your location.

  • Daily life assistance

    Resources for Living can help you find resources for:

    • Childcare

    • Care for older adults

    • Caregiver support

    • Pet care

    • Relocation support

    • Support and interest groups

    • Community resources/ basic needs

  • Online resources

    The Resources for Life member website offers a full range of tools and resources to help with emotional wellbeing, work/life balance, and more. Visit go.rfl.com/IRM to explore:

    • Articles and self-assessments

    • Resources for global current events

    • Video resources and podcasts

    • Live chat with Resources for Living

    • Live and recorded webinars

  • Additional services

    • Digital self-paced support: You have access to digital cognitive behavioral therapy tools, mindfulness resources, and online tools to help manage depression, anxiety, stress, substance misuse, and more.

    • Proactive placement: Don’t wait weeks for an appointment. Resources for Living can help you find a local provider and schedule the earliest available appointment within 3–5 business days for routine visits and 1–2 business days for urgent visits.

  • Eligibility

    Resources for Living is available confidentially to all Mountaineers and household members, including children up to age 26 living away from home.

Disclaimer

© 2024 Iron Mountain Incorporated. All Rights Reserved. This website is not intended to replace the Summary Plan Documents that provide further details on Iron Mountain medical, dental, vision, Flexible Spending Account (FSA), retirement, disability, Life, Accidental Death & Dismemberment (AD&D), and any additional plans available to you. This site is a brief synopsis of key features of your available benefits plans. It's intended to help you use these plans effectively and alert you to actions or situations that could limit the benefits you and your eligible dependents might receive. Refer to the Summary Plan Documents for exact terms and conditions of coverage. If any conflict arises between this site and the official Plan Documents, the terms of the actual Plan Documents or other applicable documents will govern. Iron Mountain reserves the right to change, modify, or terminate the plans at any time. This website isn't a contract for purposes of employment or payment of benefits.

Certain employees subject to a collective bargaining agreement are only eligible to participate in certain benefits to the extent provided in the applicable collective bargaining agreement.

Privacy Policy