Skip to content

TX Employees: Important Update Regarding Potential Changes to Your Healthcare Network Here.

TX Employees: Important Update Regarding Potential Changes to Your Healthcare Network Here.

Raising Children

We believe in the power of community and the importance of supporting one another in the journey of raising healthy, happy kids. As part of our family, you can count on us to be there whenever you need a helping hand. We understand that every family is unique, and that's why we offer a range of resources tailored to meet your specific needs. From personalized support to specialized services, we're here to be your partner in creating a nurturing environment for your children. So, lean on us and let's build a brighter future together!

  • Find Child Care

    Whether school's out or your sitter is busy, we've got you covered with reliable backup child care. Bright Horizons' extensive network of high-quality child care centers, in-home caregiver teams, and summer camp and school break programs are here to provide quick and convenient temporary care for your child. So you can focus on work with peace of mind knowing your child is in good hands. See below for more details about Bright Horizons' Backup Care and Additional Family Support.

    Access Bright Horizons

  • Find Babysitters, Nannies and Housekeepers

    Simplify your child care journey with Bright Horizons. We understand the challenges of balancing multiple responsibilities, and our expert team is here to make finding the perfect ongoing care for your child easy and stress-free. Let us take the guesswork out of child care, so you can focus on what matters most. See below for more details about Bright Horizons' Backup Care and Additional Family Support.

    Access Bright Horizons

  • Get School Support

    Unlock your child's full potential with cost-saving discounts on top-ranking tutoring services. We understand that every child's learning needs are unique, and a little extra support can make a world of difference. Invest in your child's future with our exclusive tutoring benefits for your family. See below for more details about Bright Horizons' Backup Care and Additional Family Support.

    Access Bright Horizons

  • Camps for Children

    Reserve camps for school vacation, holidays and summer – when you need them the most. Use Bright Horizons' directory of camp providers to find a local camp that fits your scheduling and your child’s personality. Select a camp and use your Back-Up Care days to secure your child's spot. See below for more details about Bright Horizons' Backup Care and Additional Family Support.

    Access Bright Horizons

  • Care for Your Family's Mental Health

    Navigating childhood can be emotionally challenging, not just for kids but for parents too. That's why we are committed to providing support through our Employee Assistance Program (EAP). Whether you or a family member are feeling overwhelmed, isolated, or in need of a listening ear, our EAP offers counseling and valuable online resources for your entire family, all at no cost to you. We are here to help you navigate the journey of childhood and family life with care and compassion.

    Access our EAP (access code: Publicis)

Bright Horizons Back-Up Care Program

The Bright Horizons Program provides access to temporary back-up center-based child care as well as in-home care for dependent children and adult/elder family members (even if they don’t live with you).

This benefit allows you to make back-up care arrangements for your loved ones without having to take time away from work when regular care arrangements fall through, an unexpected emergency arises or you simply need additional dependent care assistance.

Start Using Back-Up Care

Follow these instructions to get started. To register for the first time, go to Bright Horizons Back-Up Care and click “Not signed up yet? Register Now.” You’ll then use the following information:

  • Username: publicis

  • Password: backup4u

If you have questions, call 1-877-242-2737.

Back-Up Care Visits:Total of 15 days per year* (for child and adult/elder back-up care visits)
Employee Copays:

Center Based Care:

  • $15 per child, per day
  • $25 per family, per day

In-Home Care:

  • $6 per hour

Payments collected by Bright Horizons

Let the Bright Horizons Program be your 24/7 family care resource

  • Back-up care is available every day. Center-based child care and in-home care are available Monday-Friday typically between 7am – 6pm. Night and weekend in-home care is also available upon request. To access back-up care services, you must be employed in a benefits eligible work status during the time care is needed.

  • For ease of use, advance registration is strongly recommended. Registration is free. Nominal copays apply only when back-up care is provided.

  • Online, self-serve and self-pay resources are available to connect with housekeepers, babysitters/nannies, pet sitters/groomers, elder care resources and more.

Bright Horizons Additional Family Support Program

Our Additional Family Support program provides resources to help you secure your own ongoing care needs including:

  • Preferred enrollment access at select Bright Horizons child care centers

  • Discounts off tuitions for full-time care at select participating network child care centers

  • Online, self-serve and self-pay resources to search and connect with housekeepers, babysitters and nannies, pet sitters/groomers, elder care resources, planning and referral, tutoring, and test prep and homework assistance

Start Using Additional Family Support

Visit Bright Horizons to get started. Click on Additional Family Support at the top of the page, find the benefit that fits your needs, and then follow these instructions to get started.

If you have questions, call 1-877-242-2737.

Contacts

Benefits Service Center

1-800-933-3622

Weekdays, 8:00 am – 8:00 pm ET