Changes to Your Healthcare Network in TX

Important Notice: Potential Changes to Your Healthcare Network in TX

Negotiation Between Baylor Scott & White Health and Blue Cross and Blue Shield of Texas

Baylor Scott & White Health has informed Blue Cross and Blue Shield of Texas (BCBSTX) that they intend to terminate their physician and hospital agreements on July 1, 2024, unless these agreements are modified and an agreement is not reached, Baylor Scott & White doctors, hospitals, and facilities will no longer be part of your BCBS network. Please keep in mind that BCBS is usually successful with reaching agreements but we still need to make you aware in the event an agreement is not met.

Your Access to Healthcare

Despite these negotiations, your access to healthcare remains our top priority. We aim to ensure you continue to have access to Baylor Scott & White doctors and hospitals at fair prices.

If Baylor Scott & White leaves our network, you will still have access to a broad network of doctors, healthcare professionals, hospitals, and facilities throughout North and Central Texas. To explore your options based on your plan:

• Log in to Blue Access for Members℠ (BAM).

• Visit the website on the back of your member ID card if you don’t have access to BAM.

• Call the customer service number on your member ID card.

Why This Matters

Without new contracts, starting July 1, 2024, Baylor Scott & White doctors, hospitals, and facilities will be out-of-network for the following plans:

• ParPlan

• Blue Choice PPOSM

• Blue EssentialsSM

• Blue PremierSM

• Blue Advantage HMOSM

• BlueHPN®

• Blue Cross Medicare Advantage (PPO)SM

• Blue Cross Medicare Advantage (HMO)SM

• Medicaid

Why We Negotiate

As a leader in health insurance in Texas for nearly 95 years, BCBSTX is committed to advocating on your behalf for high-quality, cost-effective healthcare. The goal is to maintain your access to quality care at affordable rates.

Next Steps

If an agreement cannot be reached, or if you prefer to find another in-network doctor or hospital, we are here to help:

• Visit our online Provider Finder® or your provider directory.

• Register for or log in to Blue Access for Members℠.

• Call the customer service number on your member ID card.

• In case of a life-threatening illness or injury, call 911 or go to the nearest emergency facility. Emergency services for commercial networks are covered at the in-network benefit level.

Your health and well-being are our priorities. We will keep you updated on any further developments.