Help & Resources

Help & Resources

Need help? We’ve got you covered. If you have questions about your benefits, bookmark this page to access tools, contacts, and resources to get the support you need, when you need it.

• Medical/Prescription - Blue Cross Blue Shield of Michigan

  (LZB Standard Plan + Health Saver Plan)

  • Find a provider

  • View, print, request medical ID Cards

  • Review coverage and track claims

  • View Explanation of Benefits (EOB)

  • Access educational resources

  Visit: bcbsm.com (Group #71595)

  Call: (800) 252-2227

• 24/7 Virtual Care - Teladoc

  (Virtual Healthcare for BCBSM Plan Participants)

  • Initiate a virtual visit for minor illnesses (average wait time is 10 minutes)

  • Schedule online appointments for common conditions like colds, flu, allergies, rashes, and sinus issues.

  Visit: teladoc.com

  Call: (800) 835-2362

• Dental - Delta Dental

  (LZB Core Plan + Buy-Up Plan)

  • Find a dental provider

  • View or print dental ID Cards

  • Review coverage and track claims

  • View Explanation of Benefits (EOB)

  Visit: deltadentalmi.com (Group #9200)

  Call: (800) 524-0149

• Vision - Blue Cross Blue Shield of Michigan

  (Core Plan + Buy Up Plan)

  • Find a provider

  • View, print, request ID Cards

  • Review coverage and track claims

  • View Explanation of Benefits (EOB)

  • Access educational resources

  Visit: bcbsm.com (Group # 7052088)

  Call: (800) 252-2227

• Health Savings Account (HSA) - HealthEquity

  (For LZB Health Saver participants only)

  • Manage account - view balance, change contribution. make deposits, invest, track claims

  • View and pay eligible expenses or request reimbursements

  • Access online educational resources

  Visit: healthequity.com/hsa

  Call: (877) 924-3967

• Flexible Spending Accounts (FSAs) - HealthEquity

  (Health Care FSA/Limited Health Care FSA/Dependent Care FSA)

  • View account balance and track claims

  • View and pay eligible expenses or request reimbursements

  • Access online educational resources

  Visit: healthequity.com/fsa

  Call: (877) 924-3967

• 401(k) Plan - Merrill Lynch

  (401(k) and Roth 410(k))

  • Manage account - view balance, change contribution percentage, make deposits, change investment elections

  • Access online educational resources

  Visit: benefits.ml.com/login

  Call: (800) 228-4015

• Mental Health Solution & Employee Assistance Program (EAP) - Lyra

  (Mental health and work/life services)

  • 8 free & confidential therapy or mental health coaching sessions for you and your family members

  • Appointments within 2 days

  • Expert providers with diverse backgrounds

  • Unlimited access to on demand self care tools and resources

  Visit: La-Z-Boy.lyrahealth.com

  Call: (877) 505-7147

• Disability, Life, and AD&D - Unum

  Disability, Life, and Accidental Death & Dismemberment (AD&D) insurance through Unum can provide financial peace of mind when you or your loved ones need it most.

  Visit: www.unum.com (Claims & Leave management)

  Call: (866) 679-3054

• Digital Musculoskeletal (MSK) Care - Hinge Health

  • Personalized exercise therapy, education, and 1-on-1 support for back, joint, and muscle pain.

  • Includes access to physical therapists, health coaches, and digital tools through the Hinge Health app.

  Visit: hinge.health/lazboy

• Diabetes, Pre-Diabetes, & Hypertension Care - Livongo by Teladoc Health

  • Personalized support for managing chronic conditions like diabetes, hypertension, weight management, and more

  • 24/7 expert coaching and digital tools via the Livongo/Teladoc Health app

  Visit: www.livongo.com

  Call: (800) 945-4355

  Email: membersupport@livongo.com

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For additional support please open a Workday Help Case.