Contacts
GENERAL HELP
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Iron Mountain Flexible Benefits Helpline
Administration and general information
Monday through Friday, 9 a.m. to 5 p.m.
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Global HR Service Support
Administration and general information
HEALTH
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Aviva
Private Medical Insurance
0800 158 3317 Claims
Monday through Friday, 8 a.m. to 8 p.m., or Saturday from 8 a.m. to 1 p.m.
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Unum Dental
Dental Insurance
Monday through Friday from 9 a.m. to 5 p.m. (not including public holidays).
FINANCES
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Aviva Critical Illness Insurance
Critical Illness Insurance
Claims
Monday through Friday, 8:30 a.m. to 5 p.m.
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CSP Travel Insurance
Annual Travel Insurance
General queries: 0207 977 9380 Monday through Friday, 9 a.m. to 5 p.m.
Claims enquiries: 01243 976 278 Monday through Friday, 9 a.m. to 5 p.m.
Overseas medical incidences: 01243 976 291 24 hours a day, 7 days per week
flex@cspinsurance.com (general queries)
EBclaims@cegagroup.com (claims)
Cega.assistance@cegagroup.com (overseas medical incidences)
WELLBEING
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Resources for Living
Employee Assistance Programme (EAP)
Resources for Living contact directory
Username: Iron Mountain
Password: Mountaineer
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Personify Health
IM Wellness
Contact: support@personifyhealth.com
Login into platform: join.personifyhealth.com/ironmountain
App download: engage.personifyhealth.com/download
Enrollment QR code:
App store QR code:
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PsychHub
Emotional Wellbeing
LEISURE
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Sodexo
Childcare Vouchers