Making Changes

Normally, your benefit elections remain in effect from January 1 through December 31, and you may only make changes during Benefits Annual Enrollment. However, if you experience a qualifying life event or employment status change during the year, you may be able to change some of your benefit elections. Switching between plans though is not permitted mid-year. Review the list of qualified status changes in your Benefits Resource Guide.

When to make the change

You must make any eligible changes within 31 days after the event or wait until the next Benefits Annual Enrollment period. Changes are not automatic—in other words, the birth of a baby does not automatically enroll the child under your coverage.

How to make the change

Call The American Worker (AWP) at 1-866-866-3424 (Monday–Friday, 8:00 a.m. to 8:00 p.m. ET) to make a change. Coverage changes must be consistent with the life or employment status, and documentation may be required.