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Health

Medical Ally

Medical Ally, an Alight Company

Medical Ally, formerly known as Consumer Medical, is available at no cost to associates and their dependents who are enrolled in a Broadridge medical plan.

Support from a team of nurses, physicians and other healthcare professionals over the phone, via secure email or texting
Finding High Quality Care

  • Find the best doctors and hospitals for your needs
  • Get a second opinion from top specialists, in person or virtually
  • Guidance on the right questions to ask your doctor

Diagnosis and Treatment Support

  • Understand any medical condition and explore available treatment options
  • Cope with stress and other mental health concerns
  • Help you weigh the risks and benefits of surgery, alternative treatment options, and pain management techniques.
  • If your doctor recommends elective lower back surgery, hip or knee replacement, weight loss surgery, or hysterectomy, you may qualify for a $400 prepaid card just for learning more about your treatment options.*

Health Billing Support

  • Help with any claims or billing issues

To register, visit mymedicalally.alight.com and enter company code Broadridge, or call 1-888-361-3944, available Monday – Friday, 8 a.m. to 8:00 p.m. CST. You can also download the MyMedicalAlly app for free from the App Store or Google Play.

*To be eligible for the prepaid card, engage with Medical Ally for one of the elective surgeries above and complete a survey. You must start the program at least 30 days before a planned surgery date. Emergency procedures do not qualify for the incentive, and other restrictions may apply. Prepaid Mastercard® issued by MetaBank®, Member FDIC. Card terms apply. Card is courtesy of Medical Ally; recipient is responsible for any applicable taxes. Call for details.

Wellness Resources

Medical Ally

Click to learn more about expert healthcare guidance and support for any medical condition.

Additional Programs

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Teladoc

Click to learn more about virtual care through Teladoc.

Livongo

Click to learn more about how Livongo supports diabetes.

Employee Assistance Program

Click on the link below for more information on the Employee Assistance Program.