Contact and Resources

Contact & Resources

Chubb Benefits Center

Chubb Benefits Portal

To talk to a representative, call:

  • 1-844-58CHUBB (1-844-582-4822)

  • Monday through Friday, 8 am to 8 pm ET

  • Get personalized guidance with the Chubb Benefits Portal resource Ask Emma (for Pre-65 retirees).

  • Visit the “Your Resources” section of the Chubb Benefits Portal to access plan documents, benefit summaries and detailed information on all of Chubb’s benefits.

  • Chat online on the Chubb Benefits Portal. Click the chat bubble to get live assistance from a Chubb Benefits Customer Service Representative.
​Contact Information 

Benefit Providers
Benefit Administrator Website Phone number

Medical

 Aetna aetna.com 1-866-562-1880
Braven Health Information during AE (non-members):
1-844-296-1421
Starting 1/1/26:
Braven Health Member
Services:1-833-272-8360
Horizon Blue Cross Blue Shield horizonblue.com/chubb Members: 1-800-355-2583
Information for non-members:
1-800-722-2583, option 3
Kaisesr (CA & HI) kp.org CA Member Services:
1-800-464-4000
HI Member Services:
1-800-966-5955
Transcarent1 webapp.transcarent.ai/activate 1-844-58CHUBB
(1-844-582-4822)

Prescription Drug

 Express Scripts (Aetna and Horizon pre-65 retirees only) express-scripts.com 1-866-544-6884
Kaiser kp.org 1-800-464-4000
Rx Savings Solutions (Aetna and Horizon only) myrxss.com 1-800-268-4476

Dental

 Aetna aetna.com 1-877-238-6200

Medicare Concierge

 SmartConnect N/A 1-877-374-2705

Medicare Concierge

 Fidelity Medicare Services Medicare.Fidelity.com/home 1-833-886-0033

​

​2025 Monthly Rates 

​Download 2025 Rate Sheet

This website contains a summary of the Chubb Benefits Program. Chubb reserves the right to amend, terminate, or modify any part of these plans described in this summary, including termination of the plans, changes to coverage, and changes to cost or subsidies of the plans at any time.  In the event there is a conflict between the website and terms of the applicable plan document, the terms of the plan document will apply.

Browser Requirements | Technology powered by bswift