Mental Wellbeing

Mental Wellbeing



Prioritizing your mental wellbeing creates the foundation for a healthier, more balanced you, supporting personal growth and helping you become stronger every season, inside and outside the workplace. These benefit offerings will not be live until 1/1/2027.

Explore the mental wellbeing resources available to you. Whether it’s speaking with a counselor or simply taking time to recharge, support is here when you need it.

Programs offered through the Employee and Family Assistance Program (EFAP) are available to all teammates and members of their household.

  • Therapy and Counseling for All Teammates

    Employee and Family Assistance Program (EFAP)

    Confide

    The Employee and Family Assistance Program (EFAP) is available to all teammates and household members.

    Confide is a voluntary, confidential service that provides a Behavioral Health Navigator, personal and professional counseling and referral services designed to help you live your best life. All teammates and anyone who resides in your home have access to five (5) confidential, free counseling sessions per issue, per year.

    How it Works

    • Each eligible person has up to five free visits per issue, per year. Visits can be in-person or virtual.

    • After your free sessions, your mental health coverage on your medical plan takes over, and you pay a cost share based on your plan.

    Learn about Confide

    • Concierge approach to navigation — Getting connected to the right behavioral health care is hard, especially when burdened by concerns that make it difficult to focus and follow through on tasks. Engage with a trained, compassionate navigator who can support you in every step of your journey, simplifying this complex process and accelerating the speed of connecting you and your household members to the best-fit intervention.

    • Real-time support — Care Navigators are available 24/7/365. They are there in the middle of the night when anxiety hits, so you are never alone. Connect live or use our concierge service with Click to chat and telephonic access. Click to chat is available from 9 a.m. – 8 p.m. ET. The phone line is available 24/7.

    • Digital front door and digital tools — Self-guided tools are provided to address stress and resiliency, including cognitive behavioral therapy and personalized peer coach support, making it easier than ever for you to get the type of care you need quickly.

    • Support beyond counseling — Get help with home and work demands through referrals for child care, senior care, adoption, pet care, home repairs and more. Confide also provides financial consultants to help with debt, budgeting and more. See Work/Life Support below to learn more.

    Get Started Today

    • If you're enrolled in the medical plan: Log in to your myCigna account and click on the “Mental Health Support” tab.

    • If you're not enrolled in the medical plan: You can still access EFAP by creating a myCigna account using the company code “dsg” and navigating to “Mental Health Support.”

    • Not sure where to begin? Take the online assessment under the “Mental Health Support” tab to receive a personalized care plan.

    Need immediate support? Call 1-877-999-4374 and select the “Confide” option. Care Navigators are available 24/7/365 to assist you.

    Virtual Therapy

    Talkspace

    With Talkspace, choose from thousands of licensed therapists and psychiatrists, and maintain an ongoing relationship throughout treatment. Communicate with your therapist through live sessions, messaging or both.

    Watch this video to learn more! All teammates get up to five free sessions per issue per year through our EFAP Plan. Get step-by-step sign-up instructions here.

    If you’re enrolled in the medical plan: Log in to your myCigna account and click on the “Mental Health Support” tab.

    If you’re not enrolled in the medical plan: You can still access EFAP by creating a myCigna account using the Company code “dsg” and navigating to “Mental Health Support.” For sign-up instructions, click here.

    Talkspace is one of many virtual support resources available through the Employee and Family Assistance Plan. Log in to your myCigna account to explore the full range of available services and support options.

  • Headspace for All Teammates

    Headspace

    Headspace is now available through the Cigna health plan at no cost to help you reduce stress, reach goals and feel supported — any time of day or night. With Headspace, you can access meditations, focus music playlists, sleep stories and guided programs catered to you. 

    Any teammate who is medically enrolled can now access help. Get step by step sign up instructions here.

  • Virtual Therapy through Cigna

    MD LIVE

    MD LIVE’s friendly therapists and psychiatrists are professionally trained to use virtual technology to treat many non-emergency conditions such as anxiety, depression, stress, relationship issues and more.

    Any teammate and eligible dependent enrolled in the Cigna Health Plan can access MD LIVE in their myCigna account. Visits are at no cost to you.

  • Work-life Support

    Confide

    Home Life Referrals, Financial & Legal Resources, Job & Career Support open to all teammates and those who live in your household.

    Assistance with a wide range of referrals for elder care, pet care, financial and legal consultations, and more!

    • Do you need help finding a dog walker, sitter or kennel?

    • Are you trying to locate day care providers near you?

    • Are you moving and need help finding new neighborhood supports?

    • Do you need help caring for a grandparent, spouse or loved one?

    • Would you benefit from a free 30-minute legal consultation?

    Access Services through myCigna.com (via website or mobile app) (Employer ID: dsg) or by calling 1-877-999-4374 and then choosing the “Confide” prompt.

    Employee Assistance Program (EAP)

    Hawaii and Puerto Rico teammates and members of their household will be covered by Cigna’s EAP program (Confide) providing 5 free confidential counseling sessions per issue per year.

    Teammates and members of their household in Guam will be covered by the Cigna International EAP, with 6 free confidential sessions per issue.

    Get the Support You Need

    The HR Services Team is available to answer questions and provide support. You can reach the team via HRServices@footlocker.com or by phone at (800) 558-7000, Monday to Friday from 9:00 am to 6:00 pm (ET).

  • Manager Support Resources

    Manager Consultation

    Confide

    The Employee Assistance Consultant team is a confidential source of guidance and information, to help you:

    • Provide encouragement and support to your teammates during difficult situations.

    • Address seemingly small issues before they become larger problems.

    • Show compassion and caring for your teammates.

    • Develop a plan to deal with teammate performance issues.

    • Save valuable time by providing solutions to a wide array of teammate issues.

    • Intervene on personal issues that interfere with workplace functioning and productivity.

    • Generate a more satisfied and productive workforce.

    Access Services through myCigna.com (via website or mobile app) (Employer ID: dsg) or by calling 1-877-999-4374 and then choosing the “Confide” prompt.