Mental Wellbeing
Prioritizing your mental health creates the foundation for a healthier, more balanced you, supporting personal growth and helping you become stronger every season, inside and outside the workplace.
Explore the mental health resources available to you. Whether it’s speaking with a counselor or simply taking time to recharge, support is here when you need it.
Programs offered through the Employee and Family Assistance Program (EFAP) are available to all teammates and members of their household.
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Therapy and Counseling
Employee and Family Assistance Program (EFAP)
Confide
The Employee and Family Assistance Program (EFAP) is available to all teammates and household members.
Confide is a voluntary, confidential service that provides a Behavioral Health Navigator, personal and professional counseling and referral services designed to help you live your best life. All teammates and anyone who resides in your home have access to five (5) confidential, free counseling sessions per issue, per year.
How it Works
Each eligible person has up to five free visits per issue, per year. Visits can be in-person or virtual.
After your free sessions, your mental health coverage on your medical plan takes over, and you pay a cost share based on your plan.
Learn about Confide
Concierge approach to navigation — Getting connected to the right behavioral health care is hard, especially when burdened by concerns that make it difficult to focus and follow through on tasks. Engage with a trained, compassionate navigator who can support you in every step of your journey, simplifying this complex process and accelerating the speed of connecting you and your household members to the best-fit intervention.
Real-time support — Care Navigators are available 24/7/365. They are there in the middle of the night when anxiety hits, so you are never alone. Connect live or use our concierge service with Click to chat and telephonic access. Click to chat is available from 9 a.m. – 8 p.m. ET. The phone line is available 24/7.
Digital front door and digital tools — Self-guided tools are provided to address stress and resiliency, including cognitive behavioral therapy and personalized peer coach support, making it easier than ever for you to get the type of care you need quickly.
Support beyond counseling — Get help with home and work demands through referrals for child care, senior care, adoption, pet care, home repairs and more. Confide also provides financial consultants to help with debt, budgeting and more. See Work/Life Support below to learn more.
Get Started Today
If you're enrolled in the medical plan: Log in to your myCigna account and click on the “Mental Health Support” tab.
If you're not enrolled in the medical plan: You can still access EFAP by creating a myCigna account using the Company code “dsg” and navigating to “Mental Health Support.”
Not sure where to begin? Take the online assessment under the “Mental Health Support” tab to receive a personalized care plan.
Need immediate support? Call 1-877-999-4374 and select the “Confide” option. Care Navigators are available 24/7/365 to assist you.
Virtual Therapy
Talkspace
With Talkspace, choose from thousands of licensed therapists and psychiatrists, and maintain an ongoing relationship throughout treatment. Communicate with your therapist through live sessions, messaging or both.
Watch this video to learn more! All teammates get up to five free sessions per issue per year through our EFAP Plan. Get step-by-step sign-up instructions here.
If you’re enrolled in the medical plan: Log in to your myCigna account and click on the “Mental Health Support” tab.
If you’re not enrolled in the medical plan: You can still access EFAP by creating a myCigna account using the Company code “dsg” and navigating to “Mental Health Support.” For sign-up instructions, click here.
Headspace Care
Headspace offers self-guided mindfulness and meditation tools (see Digital Mental Health Tools for more information), while Headspace Care includes personalized support like coaching and therapy for deeper mental health needs (information below).
Feeling stressed or overwhelmed, but not quite sure what you need? Use Headspace Care’s coaching services as a first line of defense for overcoming a range of challenges and stressors—from improving sleep or relationships, to managing anxiety and depression. Coaching is available on-demand to help you reduce stress, reach goals and feel supported—any time of day or night. With Headspace Care, you can chat with a trained behavioral health coach within seconds and meet with a licensed therapist or psychiatrist via video within days.
Available through the Employee and Family Assistance Program with Confide. Access services through myCigna.com (via website or mobile app) (Employer ID: dsg) or by calling 1-877-999-4374 and then choosing the “Confide” prompt.
If you’re enrolled in the medical plan: Log in to your myCigna account and click on the Mental Health Support tab.
If you’re not enrolled in the medical plan: You can still access EFAP by creating a myCigna account using the Company code “dsg” and navigate to Mental Health Support.
CSC Onsite Behavioral Health Therapy
Evernorth
Emotional and behavioral health are vital parts of your overall wellbeing. That’s why DICK’S and Team Wellbeing are pleased to offer all teammates (including remote and contractor) located in Pennsylvania and Ohio convenient and confidential support of a dedicated behavioral health counselor virtually or onsite at the corporate office.
The fully licensed provider can help with a range of topics, including:
Depression
Stress and anxiety
Alcohol/substance abuse
Screening for ADHD and bipolar disorder
Gambling addiction
Anger management
Post-traumatic stress disorder (PTSD)
Bereavement support
Eating disorders
And more
Get started today:
Go to DSGN.
Click on the “Teammate Services” header.
Click on the “CSC Onsite Behavioral Therapy” link under People & Purpose.
Grief Support
Lincoln Financial Group
If you participate in Lincoln Financial Group’s Life Insurance benefit and suffer a loss, Lincoln’s Empathy provides beneficiaries with a comprehensive support system and personalized guidance to help grieving families navigate the emotional and practical challenges associated with loss of a loved one.
Families receive one-on-one guidance to help them navigate the financial, legal, emotional and logistical challenges that often feel overwhelming.
Combining technology and human care, Empathy provides the following:
Dedicated Care Manager
Personalized Care Plan
1:1 grief support
Custom funeral guidance
Family collaboration
Professional referrals
Benefits claims support
Probate & estate guidance
ID theft prevention
Closing accounts tool
Guided meditations
Grief journaling and more
Beneficiaries of insurance will receive information on how to enroll in this program and access services via Lincoln Financial when a life insurance claim is submitted.
Beneficiaries can access grief support today by visiting join.empathy.com/lincolnfinancial to sign up.
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DIGITAL MENTAL HEALTH TOOLS
Headspace
Headspace is now available through the Cigna health plan at no cost to help you reduce stress, reach goals and feel supported—any time of day or night. With Headspace, you can access meditations, focus music playlists, sleep stories and guided programs catered to you.
Any teammate who is medically enrolled can now access help. Get step by step sign up instructions here.
Coming soon! Headspace will be available to all teammates through the Employee and Family Assistance Plan (EFAP) later this year.
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WORK-LIFE SUPPORT
Confide
Home Life Referrals, Financial & Legal Resources, Job & Career Support open to all teammates and those who live in your household.
Assistance with a wide range of referrals for elder care, pet care, financial and legal consultations, and more!
Do you need help finding a dog walker, sitter or kennel?
Are you trying to locate day care providers near you?
Are you moving and need help finding new neighborhood supports?
Do you need help caring for a grandparent, spouse or loved one?
Would you benefit from a free 30-minute legal consultation?
Access Services through myCigna.com (via website or mobile app) (Employer ID: dsg) or by calling 1-877-999-4374 and then choosing the “Confide” prompt.
One Simple Thing
Team Wellbeing is dedicated to helping teammates improve work-life balance. The One Simple Thing initiative asks teammates to PICK, COMMIT and DO one thing to improve their work-life balance.
Need some inspiration? Here’s what other teammates are doing with their One Simple Thing …
A CSC teammate leaves early on Wednesdays to volunteer with a local youth group.
Another CSC teammate takes his dog for a walk every day in a local park.
A Field leader makes time in the early morning or later evening to work out with his son—with both of their busy schedules, it’s a meaningful way for them to connect.
Another Field leader simply uses the flexibility to schedule personal appointments during the day instead of late at night.
A DC teammate worked with DC leadership to create schedule flexibility in order to coach a local female football team.
Speak with your manager today to pledge your One Simple Thing.
No Meeting Zone
The No Meeting Zone gives teammates uninterrupted time during the day to have lunch and catch up on work without meeting commitments. The No Meeting Zone blocks off teammates’ calendars from 12:00 – 1:30 p.m. daily. We encourage teammates to respect the No Meeting Zone by avoiding scheduling meetings during this time block.
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MANAGER SUPPORT RESOURCES
Manager Consultation
Confide
The Employee Assistance Consultant team is a confidential source of guidance and information, to help you:
Provide encouragement and support to your teammates during difficult situations.
Address seemingly small issues before they become larger problems.
Show compassion and caring for your teammates.
Develop a plan to deal with teammate performance issues.
Save valuable time by providing solutions to a wide array of teammate issues.
Intervene on personal issues that interfere with workplace functioning and productivity.
Generate a more satisfied and productive workforce.
Access Services through myCigna.com (via website or mobile app) (Employer ID: dsg) or by calling 1-877-999-4374 and then choosing the “Confide” prompt.