Culture
Eligibility
Health
Medical and Prescription Plans Spending Accounts Choosing the Right Medical Plan Waters Wellness Now – with Virgin Pulse! Dental Plan Vision Plan Retiree Health Care Reimbursement Plan Telemedicine with Teladoc Critical Illness Insurance and Accident Insurance Health Advocacy Services Medical Experts by Teladoc Hinge Health for Musculoskeletal Help Livongo for Diabetes or Hypertension Fitness Savings Savory Living for Nutrition Genetic Testing Key Health Definitions
Finance
401(k) Savings Account Employee Stock Purchase Plan Financial Planning Retiree Health Care Reimbursement Plan Dependent Care FSA Workplace Banking/Credit Unions Disability Insurance Life & ADD Insurance Whole Life Insurance Business Travel Protection Identity Theft Protection Auto, Home, and Personal Property Insurance Pet Insurance Key Finance Definitions
Work/Life Balance
Employee Assistance Program Education Assistance College Tuition Benefit Matching Gift Program Paid Time Off Worldwide Travel Assistance Program Legal Plan Discounts & Perks Day Care and Caregiver Support Mindfulness and Resiliency Adoption Assistance Employee Activities Committees Service Recognition Award
DEI Benefits

Employee Assistance Program (EAP)

An EAP provides services that cover just about any aspect of your life you can think of. The biggest problem with an EAP is that it does so much, people forget about the specific ways it can help.

Services include:

Free, professional counseling

Counselors can help resolve personal, family, or job-related issues. These services are completely private and 100% confidential. They are available to you and your family, including dependent children, and your spouse or a partner. You have two ways to reach a counselor:

24/7 Telephone counseling
In-person counseling, by appointment, with EAP clinicians at an office convenient to your home or workplace

Legal services

Referrals to local attorney for a free initial consultation (in person, or by phone) to help with most legal problems. And if you need additional assistance, you’ll also get a 25% discount on the attorney’s customary fee.

Financial Services

You’ll find a wide range of personal financial resources and tools on the program’s website, as well as phone access to financial counselors for financial management questions about:

Debt reduction
Home buying
Budgeting
Bankruptcy
Retirement planning
Identity theft
Etc.

You’ll also have access to expert consultants for support, information, and referrals in:

Child care

Child care centers
Family day care
Back-up care
Sick care
Nannies
Lactation support
Summer camps
Adoption
After school programs
Etc.

Education

Pre-schools
Public/private k-12, tutors
Colleges/universities
Tech schools
Continuing education
Adult education classes
Etc.

Elder Care

Assisted living facilities
Nursing homes
Adult day care
Caregiver support
Retirement communities
Meals on wheels
Home safety
Elder driving
Geriatric case management
Hospice
Etc.

Wellness

Alternative medicine
Nutrition
Fitness
Relaxation programs
Sleep Coaching
Mindfulness
Etc.

Daily Living

Apartment rentals
Relocation support
Pet sitters
Caterers
Contractors
Consumer information
Travel info
Cleaning services
Etc.

These services are provided by Comprehensive EAP.

Contact the Waters EAP 24 hours a day, 7 days a week. You can reach them by phone at 1-800-344-1011, or on the web at https://my.compeap.com/o/wtc.

This eGuide is only a brief summary of programs. For any additional information regarding the benefit plans, you can visit the Waters Benefits Now website at WatersBenefitsNow.com, refer to the summary plan descriptions available there, or contact the Waters Benefits Now Call Center at 1-866-994-5111 if you do not have access to a computer as a regular part of your job. In the event of a conflict between this eGuide and the official plan documents, the official plan documents will govern in all cases.